01 — Introduction
At Ozirea Island, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.
By using our website or making a reservation with us, you agree to the terms outlined in this Privacy Policy.
02 — Information We Collect
We may collect the following types of personal information:
Personal Identification Information
- Full name
- Email address
- Phone number
- Nationality
- Passport or national ID number (for reservation and security purposes)
Reservation & Payment Information
- Booking details and preferences
- Payment method and transaction records
- Special requests and guest notes
Website Usage Information
- IP address and browser type
- Pages visited and time spent on the website
- Referring website or source
- Cookies and tracking data (see Section 07)
03 — How We Use Your Information
The personal information we collect is used solely for the following purposes:
- To process and confirm your reservation
- To communicate with you regarding your booking, inquiry, or visit
- To personalize and enhance your experience at Ozirea Island
- To send relevant offers, updates, and promotional communications (with your consent)
- To comply with legal obligations and Egyptian regulatory requirements
- To improve our website, services, and guest experience
- To process payments securely and prevent fraudulent transactions
04 — How We Share Your Information
Ozirea Island does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service Providers — Trusted third-party partners who assist in operating our website or delivering our services, bound by strict confidentiality obligations
- Payment Processors — Secure, authorized payment gateways for transaction processing
- Legal Requirements — When required by Egyptian law, court order, or governmental authority
- Safety & Security — When disclosure is necessary to protect the rights, safety, or property of Ozirea Island or its guests
05 — Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Reservation records are typically retained for a period of five years in accordance with Egyptian commercial regulations.
06 — Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request that any inaccurate or incomplete data be corrected
- Deletion — Request the deletion of your personal data, subject to legal obligations
- Opt-Out — Unsubscribe from marketing communications at any time
- Objection — Object to the processing of your personal data in certain circumstances
To exercise any of these rights, kindly contact us at reservation@ozirea.com
07 — Cookies Policy
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors interact with our website.
Types of cookies we use:
- Essential Cookies — Necessary for the website to function properly
- Analytics Cookies — Help us understand visitor behavior and improve our website
- Marketing Cookies — Used to deliver relevant content and promotional offers
You may choose to disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
08 — Data Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. All payment transactions are processed through secure, encrypted channels.
However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
09 — Third Party Websites
Our website may contain links to third-party websites. Ozirea Island is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.
10 — Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
11 — Changes to This Policy
Ozirea Island reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed of how we protect your information.
12 — Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the Egyptian courts.
13 — Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, kindly reach out to our team:
At Ozirea Island, your trust is as precious to us as your experience. We are committed to handling your personal information with the same care and elegance that defines every aspect of our island.
The Island of Sun-Kissed Shores.